White Paper
May 2026

Resonance + Agentcy Research

Influencer Relations Has Grown Up

From side tactic to operational muscle in B2B technology.

Based on April 2026 research with 100 senior B2B marketing leaders, plus data from CreatorIQ, LinkedIn, TopRank and Sprout Social. This report shows why expert creators, podcasters and practitioner communities now shape B2B buyer opinion long before sales gets involved — and what the brands winning at this are doing differently.

Resonance + Agentcy
May 2026

Influencer Relations Has Grown Up

Why expert creators now shape B2B discovery — and what the brands winning at this are doing differently.

People on phones with social engagement icons floating up — illustrating creator-driven influence in B2B discovery
Based on 100 senior B2B marketing leaders

The Adoption Curve Has Already Shifted

85%
B2B Marketers Using Influencers
Up from just 34% in 2020 (TopRank, 2023)
171%
YoY Spend Increase
CreatorIQ 2025-26 survey, 1,723 respondents
55%
Partner with Creators
B2B marketers leveraging influencer marketing (LinkedIn, 2025)
52%
Rate It Strategically Important
Agentcy April 2026 research, 100 senior marketers

The Channel Has Become Something Else

B2B technology still talks about influencer relations as if it is a social add-on. A useful extra. A campaign tactic. But in a world where buyers form opinions through expert creators, podcasters and practitioner communities long before they speak to sales, the channel has become something that delivers far more impact.

Young buyer scrolling a phone with social reactions and engagement icons floating up — opinions are forming long before sales
Buyer opinions are forming on phones, feeds and creator content long before sales gets a meeting.

AI is changing the way trust is built — and influencers are becoming a key part of the programme. Buyers form opinions through expert creators, podcasters, newsletter writers, technical educators and practitioner communities. In many categories, these voices now shape discovery, credibility and demand more directly than branded messaging ever could.

Resonance + Agentcy's April 2026 research confirms that influencer relations is no longer a fringe experiment in B2B technology. It has moved decisively into the mainstream marketing mix.

Key Findings

What 100 senior B2B marketing leaders told us about the state of influencer operations

59% Value Practitioners

Said industry practitioners and hands-on experts are among the most valuable independent voices. Credibility comes from expertise, not fame.

45% / 45% Channels

LinkedIn creators and YouTube are the joint top priority channels. Not vanity surfaces — these are where trust is built.

45% Investment Up

Said influencer-relations investment had increased over the last 12 months. Spend is rising fast across the category.

Only 10% Established

Have a formal programme with defined budget and process. 48% are still campaign-led or entirely unstructured.

35% Run on Spreadsheets

Manage their programme with manual tracking and spreadsheets. Only 10% have a dedicated influencer platform live.

31% Blocked by Proof

Said measurement and proving ROI is the biggest blocker to scaling. 41% said better measurement would most improve their programme.

Three B2B-style creators framed as social posts with engagement reactions — the voices shaping category discovery

From Creator Campaigns to Trust Infrastructure

The biggest mistake in B2B technology is to interpret influencer relations through a consumer lens. In B2B, it's not about celebrity transfer, lifestyle reach or surface-level brand awareness. The most valuable influencers are trusted practitioners, educators, operators, analysts, hosts and technical experts. Their credibility comes from usefulness — from knowledge and expertise, not fame and millions of followers.

LinkedIn's 2025 Influence Report found marketers rate peer and influencer recommendations above price competitiveness, household-name fame and advanced product features when thinking about what makes a B2B brand influential.

A creator live-streaming a podcast review with hearts and reactions floating up — the specialist channels where B2B trust is built
These aren't vanity surfaces. Podcasts, newsletters and creator-led video are where category narratives form.
Podcasters
Specialist hosts shaping buyer narratives
Newsletter Writers
Substack is exploding with technical depth
YouTube Creators
Becoming a dominant discovery source

The Economics Are Starting to Stack Up

Influencer relations has faced a significant objection for years — fun, experimental, but difficult to prove. Public case studies are still few and far between, but the direction of travel is becoming clearer, and the results are increasingly hard to ignore.

Dell Technologies
2× engagement

And more than 8,000 landing-page views by amplifying research through tech influencers.

TopRank Marketing
Adobe
150% more

LinkedIn form completions through expert-led activation on the platform.

TopRank Marketing
SAP Tech Unknown Podcast
66% lift

In downloads and more than 52 million social impressions from a creator-led content programme.

TopRank Marketing
Sprinklr
23.4M people

Reached, nearly 100,000 engagements, exceeded MQL benchmarks and tied creator activity directly to ARR contribution.

TopRank Marketing
Goodcall
$185 → $7 CAC

CAC reduced and more than 6,000 sign-ups generated through creator-led TikTok ads — one of the clearest hard-performance examples to date.

TopRank Marketing
38% / 24%

Of B2B teams now track leads or MQLs (38%) or pipeline / revenue influence (24%) from influencer activity.

Agentcy, April 2026

Always-On Beats One-Off. Every Time.

The best-performing programmes are not using creators as one-off media buys. They are building long-term relationships and sustained content programmes, repurposing creator content across paid, owned and earned channels, boosting the strongest assets, and looking beyond impressions to registrations, form fills, lead quality, pipeline influence and revenue contribution.

57%
Centralised at Mid-Market

Mid-market brands run creator programmes from a central team or centre-of-excellence model.

CreatorIQ
61%
Dedicated Function at Leaders

Industry leaders now centralise creator programme management into a dedicated function.

CreatorIQ

How B2B teams actually manage programmes today

Spreadsheets & manual tracking35%
General CRM or project tools17%
Dedicated influencer platform10%

“Trust isn't built in a day. One-off creator activity creates a spike. Always-on builds narrative position over time.”

Three Structural Gaps Holding B2B Teams Back

1. Discovery Is Weak

Teams often do not know which expert voices actually shape their category across LinkedIn, podcasts, Substack, YouTube and technical communities.

2. Context Is Weak

Even when teams know the names, they lack a live view of what those people are saying, which topics are rising, or where a brand contribution might credibly fit.

3. Measurement Is Weak

Most organisations still cannot connect creator activity cleanly to CRM, pipeline, revenue influence or wider brand visibility signals.

31% said measurement and proving ROI is the biggest blocker to scale. 41% said better measurement and reporting would most improve their programme.

Agentcy April 2026 Research

Why This Matters Even More in the AI Era

Influence no longer stops at the original post. A credible creator mention can shape how a buyer sees a category on LinkedIn, hears about it on a podcast, encounters it in a newsletter, searches it on YouTube, or later asks about it in an AI assistant.

The job is no longer just to secure coverage or run campaigns. It is to understand and influence the full ecosystem of voices shaping brand perception.

LinkedIn BrandLink
Expanded into a more formal publisher-and-creator environment.
TikTok × HubSpot
Lead quality and pipeline measurement through HubSpot integration.
YouTube Creator Partnerships
Creator discovery, permissions and performance analysis far more native.

From Influencer Marketing to Influencer Operations

B2B technology does not need more random creator activity. It needs better systems for discovering relevant voices, monitoring what they publish, spotting trend shifts, identifying guest opportunities, managing outreach, and linking creator activity back to measurable business outcomes.

That is where the conversation moves from influencer marketing to influencer operations.

Influencer Intelligence

Monitors content across LinkedIn, YouTube, Substack, podcasts, Instagram and TikTok. Ranks posts by relevance and surfaces trending topics in your category before everyone else sees them.

Opportunity Identification

Spots where podcasts, newsletters and creator formats create credible guest and contribution opportunities for your spokespeople, aligned to rising topics, not just available slots.

Integrated Measurement

Connects creator activity to a wider PR-Ops stack covering journalist intelligence, news intelligence, competitor intelligence, social intelligence and AI visibility — one view of how your brand is showing up.

The New Competitive Advantage

Influencer relations in B2B technology is no longer early. Adoption and spend are up. Always-on models outperform campaign-led ones. The most relevant channels are increasingly clear. And the measurement conversation has moved well beyond vanity metrics.

Side Tactic

Campaign-era workflows. Spreadsheets. Ad-hoc outreach. One-off creator buys. Reach without business relevance.

Operational Muscle

Always-on programmes. Systematic discovery. Content rights. Measurement from trust through to pipeline and revenue contribution.

The real divide is not between brands that believe in influencer relations and brands that do not. It is between brands that still treat it as a side tactic, and brands that are building the operational muscle to use it properly.

Know which creators matter
Discover and rank voices that actually shape your category
See which topics are accelerating
Spot rising narratives before competitors notice
Identify where spokespeople can contribute
Pair internal experts with credible guest opportunities
Measure trust to revenue
Connect creator activity to pipeline and commercial impact

Download the Full Report

Get the complete report with all findings, case-study data, the three structural gaps holding B2B teams back, and the framework for moving from influencer marketing to influencer operations.

Download the Full PDF

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